Brand Reputation Marketing
Manage Your Brand and Generate Leads Simultaneously
Online ratings have become the standard of digital identity across the internet.
Online ratings have become the standard of digital identity across the internet.
Pharmacies are central to local public health, and the front line in ongoing patient care. Local pharmacists serve as problem-solvers who customize solutions to specific health challenges for individuals, employers and medical practices. By nature and necessity — the community pharmacy is America’s most accessible health care provider, and have a unique opportunity to build trust with those they serve.
Research shows that 84% of people trust online reviews as much as a personal recommendation, and 73% of consumers think that reviews older than 3 months aren’t relevant.
In a personal service business like retail pharmacies, your reputation can be the lifeline to your business, and online ratings have become the standard of digital identity across the internet. Today, your review rating impacts business's bottom line, and protecting and improving it is no longer a luxury — it is a necessity. AdvisorAudience Review and Reputation management system automates activity to bring in good reviews, and minimize bad ones so that you control your message and brand story. Our system features a three-step process:
Research shows that 84% of people trust online reviews as much as a personal recommendation, and 73% of consumers think that reviews older than 3 months aren’t relevant.
In a personal service business like retail pharmacies, your reputation can be the lifeline to your business, and online ratings have become the standard of digital identity across the internet. Today, your review rating impacts business's bottom line, and protecting and improving it is no longer a luxury — it is a necessity. AdvisorAudience Review and Reputation management system automates activity to bring in good reviews, and minimize bad ones so that you control your message and brand story. Our system features a three-step process:
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GENERATE
GET MORE POSITIVE REVIEWS
Acquire more customer reviews and easily gather them in one place with our simple process. We automate a multi-channel acquisition process via email and print and we create a page to help you get those great reviews from happy customers. We optimize the process with Google, Facebook and the industry specific sites that matter to you. |
AMPLIFY
GET THE GOOD WORD OUT THERE
Share the latest and greatest positive reviews through several different channels. Stream the compelling reviews to your website, through sales channels and on your social media to drive visibility! |
REVIEW & RESPONSE
TAKE CONTROL OF YOUR ONLINE REPUTATION
This system works to divert these before going public, putting control back in your hands. Getting a bad review hurts, but it’s important that you handle it well. We work with you to craft responses that let your customer service shine, and minimize damage from unhappy customers. |
included with Review and reputation management
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Capture Initial Reviews
We’ll collect a list of past customer names and email addresses and send a series of email blasts requesting feedback, positive ratings & reviews. |
Monitor & Reply To Reviews
We can read and reply to all reviews (unless you prefer to do this), even if it’s just to say thanks! This shows you care about your customers and their feedback. |
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Capture Ongoing Reviews
We’ll put processes in place to help you capture new positive reviews proactively month after month. Best part is, we do everything for you! |
Capture Real-Time Reviews
Prefer 1-on-1 client interactions? We can help you setup processes to capture reviews in-office or in the field real-time via email or text. |
